At BQ… we are committed to your power security long after the installation!
We understand the importance of having a reliable power source, which is why we provide professional after-sales support to our customers. Our team of experts is available to assist customers with any questions or issues that may arise, and we strive to ensure that their generator is running at peak performance.
BEST QUALITY FOR IMPORT
After-Sales Support
We provide comprehensive after-sales support to ensure equipment reliability and
longevity. These go beyond the initial sale, and include the following core services:
Installation & Commissioning
Our expert technicians handle the initial setup,
ensuring the generator is installed correctly and operates in accordance with all
technical and safety regulations.
Genuine Spare Parts
We maintain adequate inventory of genuine spare parts for
most brands and models, which guarantee the minimum replacement time in case
of a fault.
Preventive Maintenance Plans
We offer tailored maintenance contracts, which are
crucial for optimal performance and preventing costly downtime. These typically
include regular inspections, oil and filter changes, and checks of the cooling and fuel
systems.
Technical Support & Troubleshooting
Customers get access to our expert
technicians for normal diagnostics support, performance optimization, and
troubleshooting, as well as in emergencies.
Warranty & Quality Assurance
New generators come with the manufacturer's
warranty, and we manage any issues that arise during this period.
Emergency On-Site Repairs
: In the event of a breakdown, we dispatch engineers to
the customer's site for rapid repairs, minimizing operational disruption.
